shocks on the trailer. They made a big difference in the ride - I was an immediate fan. Last summer, the left side shock mount failed when we were in Cheyenne on our way home. I called Orbital Machine Works and they sent out a new pair of lower brackets of an improved design.
It's a poor picture and a misleading angle, but you get the idea.
I can't say enough good stuff about the folks at Orbital Machine/Perfect Casita. They replaced the shock brackets without question. I was super surprised to see the original break, but the updated bracket is clearly a stronger design. I'm looking forward to testing it this summer.